Program

Business Administration Career - Administrative Professional Option - BBAP

Quinsigamond Community College

For Credit? Yes

Credential(s): Associate's Degree

Program Description:

The Business Administration Career - Administrative Professional Option prepares graduates for immediate entry into the workforce as administrative professionals in a business or medical setting. Prospective students may choose to specialize by completing either the Clerical Office Certificate or Medical Office Certificate programs first; all courses in the certificates apply to the degree program. Graduates of the Administrative Professional Option are highly trained and workforce ready. Student Learning Outcomes: Upon completion of the program graduates will be able to: Demonstrate keyboarding speed and accuracy with a minimum touch keyboarding rate of 30-35 words per minute on a three-minute timed writing with at least 90% accuracy. Demonstrate computer literacy and conduct research from a variety of sources. Communicate clearly and effectively; create a portfolio of business communications using a variety of software applications. Meet the challenging role of the administrative professional by adapting to the technological changes in the global economy and the diverse workplace. Demonstrate the skills needed to develop ideas and make decisions based on ethics, appropriate research, analysis, and critical thinking. Understand records management, appointment scheduling, business etiquette and develop excellent customer service skills. Complete a 150 hour structured learning experience in which students apply skills and knowledge from the classroom to a work experience.