IT Support Specialist Certificate - ITC
Mount Wachusett Community College
For Credit? Yes
This certificate will prepare students for the information technology (IT) field, especially related to IT support specialist and helpdesk entry positions. Students will utilize software applications, networks, and web servers; query database applications to locate, evaluate, and use data; create web pages and web graphics; create written documentation and oral presentations; configure, monitor, secure, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Additionally, students may apply this certificate as a step toward the Computer Information Systems (CIS) Degree.
A program that is less than 100% online might require offline interaction, such as in-person exams or labs. Contact the college for more info!
IT Support Specialist Certificate Courses
Still have some questions?
A representative from the college can answer any of your questions
and help you get registered for the right course for you.Contact a representative